Frequently Asked Questions
I need help with registration or need toupdate my information. How do I contact Goodside Health?
Please contact us at email@example.com. We’ll review your request and follow-up with you directly.
Does it cost money for a SchoolMed visit?
Most visits are provided at little to no cost. Goodside Health is a participating provider with most major health insurance plans in Texas, including all Medicaid plans and TRICARE.
For students with Medicaid and TRICARE, telehealth visits are provided at no out-of-pocket cost to families.
For families with commercial insurance, most visits cost the same as an in-person clinic visit. Your service will be billed to your insurance.
Uninsured? You may qualify for the Goodside Cares program to receive visits at a discounted rate or no cost. Learn more at goodsidehealth.com/goodsidecares
What if my child needs additional care after the SchoolMed visit?
Our providers are trained to assess the child and provide medical triage quickly. If necessary, Goodside Health can make a referral to your doctor, a specialist, or the Emergency Room.
I have other children not enrolled in the school district. Can they have a SchoolMed visit?
SchoolMed visits are available to all students and staff that are registered with the program. If your child isn’t enrolled at the school, they are not eligible for a SchoolMed visit.
Want to register another child? Sign-up at goodsidehealth.com/register
Can my child be seen by Goodside Health on evenings or weekends?
Yes! After-hours and weekend visits are available through Virtual Care for Families, a Goodside Health company. Learn more at virtualcarefamilies.com